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September 22.2025
3 Minutes Read

How Listening to Gen Z Can Future-Proof Your Business Success

Gen Z collaboration discussing business ideas with laptops for future.

Embracing a New Era: The Value of Gen Z Perspectives in Business

As we navigate the modern landscape of work, the focus often shifts to advanced technologies—like artificial intelligence and diversified productivity tools. However, what may be even more critical than the latest software innovations is understanding and incorporating the values and preferences of our workforce, especially those of Generation Z. This cohort, born approximately between the late 1990s and early 2010s, is not only tech-savvy; they’re reshaping how that technology is leveraged in real-world applications.

Understanding Gen Z's Reluctance to Reveal AI Use

A recent survey sheds light on a perplexing issue: almost half of Gen Z employees are hesitant to disclose the extent of their AI usage at work. While they effectively utilize AI for various tasks—from drafting reports to coding and debugging—many fear the perception that they might be relying too heavily on these tools. Concerns about job security, coupled with the suspicion that their dependence on AI may be viewed as a shortcut, contribute to this apprehension. For leaders aiming to harness their team’s full potential, establishing open dialogues around AI can alleviate these worries and foster a more innovative environment.

Tech Tools: The Clunky Reality

An overwhelming 63 percent of our Gen Z respondents admitted to using personal apps at work due to their superior ease of use compared to workplace software. This reliance on personal technology, however, opens the doors to significant security risks. Many Gen Z workers feel inundated by the multitude of tools required for their roles, with nearly 70% expressing frustration over this tool overload. With less than 10% feeling included in technology decisions, it’s clear the current strategies are not sustainable and may undermine productivity.

Turning Tech Decisions into Collaborative Opportunities

The challenges arising from unilateral tech decisions highlight a critical insight; leadership must view technology as a collaborative endeavor. With employees more likely to adopt systems they helped shape, including Gen Z in the evaluation and testing of new tools is vital. Fostering a participatory approach can bolster both trust and productivity. Organizations should host workshops or feedback loops to ensure that Gen Z voices are amplified and valued.

Four Key Strategies for Engagement and Innovation

To ensure that businesses can adapt to and thrive with their Gen Z workforce, leaders should consider the following strategies:

  1. Engage Early and Often: Proactively invite feedback via surveys or pilot programs to understand Gen Z’s needs and preferences.
  2. Set Clear Policies for AI Use: Aim for transparency by clarifying acceptable practices surrounding AI. This fosters an environment of trust.
  3. Simplify Tool Use: Streamline tools to reduce cognitive overload, ensuring staff can focus on productivity without unnecessary distractions.
  4. Foster Two-Way Communication: Approach tech implementation as a cooperative venture between management and employees.

Looking Ahead: The Future of Work with Gen Z

As businesses grapple with the evolving nature of work, incorporating Generation Z’s insights isn’t just beneficial—it’s essential. This generation stands at the forefront of a technological renaissance, and their experiences and preferences can mold the work environment into a more inclusive, efficient, and innovative landscape. By listening to and engaging with Gen Z, companies not only future-proof their operations but also harness the full potential of a new generation of talent.

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09.19.2025

Celebrating 10 Years Since Aztecs' Remarkable Turnaround to Win Mountain West

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San Diego Officer Files Claim Over Harassment: A Call for Reform

Update San Diego Officer's Bold Stand Against Harassment In a disturbing revelation that highlights potential systemic issues within the San Diego Police Department, Officer Stephanie Cockrell has filed a harassment and discrimination claim against the city. Her claims, presented at a press conference outside police headquarters, detail her struggle within the department that dates back to a 2021 domestic dispute involving her then-husband, also an officer. Officer Cockrell's decision to come forward shines a light on the ongoing harassment she has faced within the very organization she serves. "I fought alone, and I kept my head down, and I was hoping this would go away, but it just keeps getting worse," she said, articulating the emotional toll that years of alleged harassment has taken on her. The Aftermath of the Domestic Dispute The situation escalated following a domestic dispute in 2021 that led to internal investigations. Despite her husband's alleged misconduct, the complaint filed with the Civil Rights Department notes that the investigation into her husband's actions was closed swiftly with no meaningful consequences. Meanwhile, an internal probe into Officer Cockrell’s conduct in 2022 saw her being recommended for termination by then-Police Chief David Nisleit, a decision she successfully appealed. Upon the appointment of Police Chief Scott Wahl, Cockrell was reinstated after a review of disciplinary cases, but the relief was short-lived. She reported immediate backlash, characterized by rampant rumors and harassment. Specifically, allegations surfaced suggesting she had engaged in inappropriate relations with Chief Wahl. The Impact of Department Culture According to Cockrell, the department’s management was fully aware of the harassment, yet no protective actions were taken. She cites a culture of misogyny within the ranks, stating that accusations that she received a promotion through sexual favors have circulated. These rumors not only tarnished her professional reputation but also took a toll on her mental health. The claim also highlights that Cockrell has been placed on a list for a potential sergeant promotion but was ultimately denied the role. Internal investigations into the allegations of her affair were characterized as "humiliating and debilitating," leading to ongoing emotional distress, a situation that resonates with many who face workplace discrimination. Legal Proceedings and Future Implications The claim filed is a precursor to a probable lawsuit, and Cockrell reflects a growing trend of individuals stepping forward in similar circumstances, particularly within law enforcement agencies. Her case is one among many that demonstrate the critical necessity for change regarding how allegations of harassment and discrimination are handled in police departments. In addition to her claims, the city has previously spent considerable sums, including over $37,000 on an external investigation related to Chief Wahl, the details of which remain undisclosed. This sketchy expenditure raises questions about transparency within the city’s management of police affairs. A Call for Change The culture of silence surrounding harassment and discrimination in police departments must be addressed head-on. Stories like that of Officer Cockrell serve not only as a reminder of the challenges faced by women in law enforcement but also as critical catalysts for change. Stakeholders, including city officials and the police department itself, must recognize the importance of creating a safe, respectful work environment. As the case develops, it will be imperative for the community to stay informed and lend support to initiatives aimed at reforming the police culture. Engaging in dialogue about these issues is a vital step in fostering an atmosphere where all officers can serve without fear of harassment or retaliation.

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